Website Privacy Notice

Redwood Occupational Therapy, trading as Redwood OT, is committed to protecting your privacy and handling personal information responsibly.This notice explains how information submitted through this website is collected and used.

When you contact Redwood OT through the website, by email or by telephone, information may include:

Your name
Your email address
Your telephone number
The organisation you work for
Information included within your enquiry

Please avoid including detailed medical records or highly sensitive personal information within the initial website contact form.

Information submitted through the website will be used to:

Respond to your enquiry
Discuss a potential referral or service
Arrange further contact where requested
Maintain appropriate records of enquiries
Meet legal, professional or safeguarding responsibilities where applicable

The information will not be used for unrelated marketing.

Information submitted through the website is generally processed because it is necessary to respond to your enquiry, take steps towards providing a requested service, or support the legitimate operation of Redwood OT. Where particularly sensitive information is provided, it will only be used where there is an appropriate lawful and professional reason to do so.

Personal information will not be sold. Information may be shared with trusted service providers involved in operating the website, email or administrative systems where this is necessary. Information may also be disclosed where required by law or where there is a serious safeguarding concern or risk of harm.

Reasonable steps are taken to protect personal information against loss, misuse or unauthorised access. Website enquiries will only be retained for as long as reasonably necessary to respond to the enquiry and maintain appropriate business records.

Depending on the circumstances, you may have the right to:

Ask what personal information is held about you
Request that inaccurate information is corrected
Request deletion or restriction of information in certain circumstances
Object to certain uses of your information
Raise a concern about how your information has been handled

To make a request or raise a concern, contact:

Natasha Woodgate Redwood Occupational Therapy Email: RedwoodOT@gmail.com
You may also complain to the Information Commissioner’s Office through its website.This notice may be updated when the website, services or legal requirements change. The latest version will always be available on this website.

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